2026

5 May 2026

Rule Studio

Added support for “User Persona” as a field filter condition.

Highlights:

This enables automation rules to be customised for different user groups, such as Commercial, BYDA Member, or Residential users.

31 March 2026

Rule Studio

Rule Studio now supports sending SMS notifications to enquirers via Twilio through configurable actions.

Highlights:

Send SMS notifications automatically based on configured rules.
Use your own Twilio account credentials for setup.
Reach out to our Support Team to learn more.

Exception Center

A new Mark as Resolved action is now available for exception records.

Highlights:

Manually resolve exceptions once the issue has been addressed.
No need to wait for the automatic resolution period.
Learn more about this feature here

18 March 2026

Security enhancements, general bug and stability improvements.

2025

8 October 2025

Upgraded underlying platform components for improved stability and performance.

23 September 2025

Security enhancements, general bug and stability improvements.

4 August 2025

Security enhancements and vulnerability remediations.

15 July 2025

Enhanced the Response Details Reporting module with an additional column for improved data visibility.

27 May 2025

Introduced a new User Listing Report enabling administrators to query and review all organisation member details.

22 April 2025

General bug and stability improvements

27 March 2025

Security enhancements and performance improvements.

6 February 2025

Security enhancements and penetration test remediations.

16 January 2025

Improved email notifications for sandbox test referrals. Users now receive an email when a referral is successfully created or if creation fails.

2024

2 December 2024

Introducing new Organisation Switcher functionality
- Support for Multi-Organisation Users: SmarterWX Automate now allows a single user to join multiple organisations.
- Seamless Switching: Easily switch between organisations using a dropdown menu without the need to log out and back in.
- Multi-State Categorisation: Asset Owners with operations in multiple states can now categorise their subscription under different organisations.
New Write to GIS attributes added
- Added new fields in Write to GIS:
General bug and stability improvements

9 October 2024

New scheduled maintenance window feature to pause the referral queue during maintenance.
Added support for SHP file format when downloading spatial data.
Improved layout for the download spatial data page for better readability.
Aligned the Workplace Location field in the response details panel with BYDA create enquiry inputs.

26 August 2024

New default standard response email template in library that align with the new response collation approach in BYDA.
Added an auto-renew indicator in the list view to show if the enquiry is part of an auto-renew series.
Digital web map will show “No assets” label if the dig site is a no asset response.
Fixed an issue on search map missing polygon if redirected from exception center
Fixed an issue with Live Connect label is not properly showing for multiple map configuration

7 May 2024

(NEW) Follow-up response – allows you to send additional information to an enquiry from inside SmarterWX Automate.
Updated labelling in SmarterWX Automate.
Fixed cross-site scripting issue with email editor.

4 April 2024

Fixed an issue where users were unable to upload maps using ArcGIS Enterprise hosted service.
Fixed an issue where the ordering of web map layers in ‘Digital Sharing’ legend did not follow the expected sequence.

18 March 2024

Fixed an issue where digital sharing link is showing expired with a specific condition in configuration.
Fixed an issue in search map where dig site polygon went missing when triggering ‘View on map’ action from list view.

6 February 2024

(NEW) Added ‘Action needed’ on the SmarterWX Automate home page. All important alerts and actions will displayed in this section.
(NEW) Enhanced ‘Tasks’ module custom release interface to support multiple files upload when attaching files to a response.
(NEW) Added a new release note URL link in the profile menu.

2023

26 December 2023

Improved performance and loading speed of the search map in SmarterWX Automate.

11 November 2023

(NEW) Live Connect – Choice of sync time. Administrators can now choose a specific time of day to schedule Live Connect sync e.g. Daily at 3am or Weekly Tuesday at 6am.
(NEW) Sandbox test enquiries – Test enquiries sent via Before You Dig’s sandbox referral channel are now easily found in SmarterWX Automate’s UI with a filter. They also allow hands-off review for thorough validation before activating configurations.
Asset protection alert improvements – The icon for visualizing unprotected assets has been updated. Clicking “minimize” in the notification banner removes the exclamation mark icon on the map, making the user interface cleaner.