SmarterWX Automate and Esri Field Apps

This short video shows how SmarterWX Automate can be configured to automatically create work orders for your mobile asset protection officers. Using the Esri Field Apps, work is assigned to a field worker allowing them to navigate to the dig site and capture information from the field.

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Using “Watch areas” in SmarterWX Automate

Watch areas allow you to monitor excavation activity within your personal areas of interest. You might want to be notified whenever a dig enquiry is received in an area where you have works planned or when the dig enquiry is close to critical infrastructure. The “Watch areas” feature is accessed from the main search page […]

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Conducting a search

All users of SmarterWX Automate get access to the search map. The search map allows user to see all enquiries received by your organisation and the responses that have been sent out.   Making dig information available across the organisation in this way enables many new workflows: – If a member of the public calls […]

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SmarterWX Automate Layout

SmarterWX Automate home screen is made up of 3 main areas. Search Bar Toolbar The map. By default, the search tool is active at the top of the screen when first logging into SmarterWX Automate. The toolbar on the left-hand side, will show all the tools that your user type has access to. These tools […]

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User Management

There are 3 main user types within SmarterWX Automate. Users Publishers Administrators These roles have increasing levels of access and functionality, based on key workflows within your organization. Users Users have the access to: search the map and referrals view the tasks that have been allocated to them They are unable to add or alter […]

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Generating a report

As a publisher or administrator, you are able to generate reports on the activities within your SmarterWX Automate. The reporting function is used to display management reports based on your enquiry history. Reports include: volumes by day time taken to respond listings of enquiry details and so on. These reports can be generated into data […]

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Library

As a publisher or administrator, you can customize and alter the documentation templates that are used throughout SmarterWX Automate, including the correspondence and associated attachments that are sent to the enquirer. These can be separated into 3 categories: emails documents maps You can create & upload several versions of these to be used in specific […]

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Tasks

The simple act of responding to a DBYD enquiry with emailed plans is not always the best approach for preventing damage to your infrastructure. Managing risk to your underground assets may include additional tasks such as calling the excavator, visiting the dig site or providing additional information. The SmarterWX Automate task manager allows you to […]

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Business Rules

Every time a Dial Before You Dig enquiry referral email is received by SmarterWX Automate, your response processing rules are used to determine how to respond. Each rule is made of two parts: a condition; a set of actions. You, as a publisher or administrator can configure any number of rules that will each be […]

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Signing Up and Password Management

When your administrator has invited you to join your company or organisation’s portal, you’ll receive an email. Clicking the Get started link will take you to setting up your account. Your email address should already be preloaded. You will need to input: your name a contact number and create a secure password Click Next and will take […]

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