In SmarterWX Locate, an enquiry can have one of four different statuses:
- Created – is the status when an enquiry is first submitted and you are waiting for the confirmation email of the enquiry to be sent, triggering the notifications to the relevant asset owners
- Waiting – the enquiry has been submitted and sent to all the relevant asset owners, and is currently awaiting responses. Some may have already been received, but not all. An enquiry will only have a status of ‘Waiting’ for a maximum of 48 hours
- Fulfilled – the enquiry has received all of the responses required from asset owners, and is ‘fulfilled’ or ‘completed’.
- Expired – the enquiry has been fulfilled and has passed its expiry date