In SmarterWX Locate, we deliver value to you by collating and managing the responses to your submitted enquiry on your behalf, so you don’t have to worry about the hassle of looking out for and filing individual responses yourself. In order to do this, we need to ‘intercept’ the responses to your enquiry to collate and present them to you in Locate to view and manage. We do this by changing the email address that responses are sent to so we can receive them.
Note – if you have a commercial agreement in place with the current vendor, this is not needed as you create and manage enquiries directly in Locate.