Creating enquiries in SmarterWX Locate (Video)

SmarterWX Locate allows you to lodge your Dial Before You Dig enquiries directly from within the app without you ever needing to go near the 1100.com.au website. This video shows you how. Note – this is a premium feature that requires a subscription to the Dial Before You Dig OneCall API. Contact us to learn […]

Read More

SmarterWX Automate and Esri Field Apps

This short video shows how SmarterWX Automate can be configured to automatically create work orders for your mobile asset protection officers. Using the Esri Field Apps, work is assigned to a field worker allowing them to navigate to the dig site and capture information from the field.

Read More

Using “Watch areas” in SmarterWX Automate

Watch areas allow you to monitor excavation activity within your personal areas of interest. You might want to be notified whenever a dig enquiry is received in an area where you have works planned or when the dig enquiry is close to critical infrastructure. The “Watch areas” feature is accessed from the main search page […]

Read More

Creating enquiries in SmarterWX Locate

SmarterWX Locate allows you to submit your DBYD enquiries directly from within the application without having to login to or use the 1100.com.au website. In fact, you don’t even need to have a login for 1100. This is an optional feature in SmarterWX Locate and must be activated before you can use it. Please contact […]

Read More

Sharing enquiries as a GIS layer in SmarterWX Locate

SmarterWX Locate makes it easy to include your enquiries inside your own mapping applications by exposing your data as a Feature Layer using the ArcGIS REST API format. This allows you to share enquiry responses across your team without having your users have to log into SmarterWX Locate. The URL for the SmarterWX Locate feature […]

Read More

Managing unrecognised emails in SmarterWX Locate

The Dial Before You Dig enquiry-response process is built on emails. A confirmation email is sent from 1100 to you as well as to each of the asset owners with an interest in the area you are digging. Following on from that, each of the asset owners send you an email with the maps and […]

Read More

Configuring Single Sign-On in SmarterWX Locate

Before configuring Single Sign-On within SmarterWX Locate you must first setup an Enterprise in SmarterWX Identity. Please refer to the separate SmarterWX Identity help guide for details. How does Single Sign-On work? Single Sign-On allows you to manage users and user permissions within your own third-party identity provider such as Active Directory Federation Server (ADFS). Users […]

Read More

Managing users in SmarterWX Locate

This feature is available to users in the Administrator role only. As an administrator you are responsible for adding and removing users from SmarterWX Locate and setting users access rights. There are two types of users within SmarterWX Locate: – Organisation Users – An organisation user is a member of your company or agency. They […]

Read More

Viewing enquiry details in SmarterWX Locate

See Searching for enquiries in SmarterWX Locate to understand how to find and select enquiries. Enquiry statuses As enquiries get created, responses are returned and time passes, the status of each enquiry changes. In SmarterWX Locate an enquiry can be in one of four statuses: – Waiting – Indicates that one or more asset owner responses is […]

Read More