The map search page is the entry point for SmarterWX Locate and allows you to find and view enquiries and responses. Navigating the map When looking at the map you see several things: – Shapes on the map representing your enquiry dig sites. A list view of the enquiries within the visible extent of the […]
All posts by Gary Johnson
Working with teams in SmarterWX Locate
Note: Whilst all users can use teams, creating and managing teams is restricted to Manager and Administrator roles. What is a team? In SmarterWX Locate a team represents a collection of enquiries. By adding enquiries to a team, you share them with a group of users and make it easier to search and manage your […]
Running reports in SmarterWX Locate
The “Reporting” feature in SmarterWX Locate is available to users with Administrator permissions only. As an administrator you able to generate reports on the activities within SmarterWX Locate. The reporting function is used to display management reports based on your enquiry history. To access the reporting feature, select “Reporting” from the left-hand menu. Once inside […]
Getting started with SmarterWX Locate
This topic describes how to link your SmarterWX Locate account to 1100.com.au (the Before You Dig website). This is a required setup if you wish to continue lodging enquiries through 1100.com.au. If you are planning to lodge your enquiries through SmarterWX Locate – or if you only view enquiries created by someone else – you […]
Tasks
The simple act of responding to a Before You Dig enquiry with emailed plans is not always the best approach for preventing damage to your infrastructure. Managing risk to your underground assets may include additional tasks such as calling the excavator, visiting the dig site or providing additional information. The SmarterWX Automate task manager allows […]
Library
As a publisher or administrator, you can customize and alter the documentation templates that are used throughout SmarterWX Automate, including the correspondence and associated attachments that are sent to the enquirer. These can be separated into 3 categories: emails documents maps You can create & upload several versions of these to be used in specific […]
Generating a report
As a publisher or administrator, you are able to generate reports on the activities within your SmarterWX Automate. The reporting function is used to display management reports based on your enquiry history. Reports include: volumes by day time taken to respond listings of enquiry details and so on. These reports can be generated into data […]
User Management
There are 3 main user types within SmarterWX Automate. Users Publishers Administrators These roles have increasing levels of access and functionality, based on key workflows within your organization. Users Users have the access to: search the map and referrals view the tasks that have been allocated to them They are unable to add or alter […]
SmarterWX Automate Layout
SmarterWX Automate home screen is made up of 3 main areas. Search and Filters Toolbar Map and List View. By default, the search tool is active at the top of the screen when first logging into SmarterWX Automate. The toolbar on the left-hand side, will show all the tools that your user type has access […]
Conducting a search
All users of SmarterWX Automate get access to the search map. The search map allows user to see all enquiries received by your organisation and the responses that have been sent out. Making dig information available across the organisation in this way enables many new workflows: – If a member of the public calls council […]